Head of Workplace Communication & Engagement

Permanent

Location: Edinburgh, Peterborough, London or Witham (We believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time)  

Salary: A competitive salary from £85,760 - £128,640 depending on the experience you can bring  

Closing date: 24th April 2026

As a purpose-led business, we're focused on supporting our customers as they navigate through new stages of their lives and all the moments that matter. We're here for everyone who wants to make the most of their time on the planet and leave it a little better than they found it, however grand or humble their ambitions. 

We help people live their best lives. We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments. At Aegon, we strive in creating a diverse organisation that plays a meaningful role in driving greater equity, inclusion and belonging.

As our Head of Workplace Communication & Engagement, you will lead the workplace communications and education teams to deliver market leading communication strategies for employers and pension scheme members. You will help to develop and maintain a market leading education capability; combining the skills of various teams to support both the direct needs of Employers, and how we integrate engagement and education through our Pension Geeks team and Mylo, our multi award winning trusted savings partner for members.

Focused on helping our customers live their best lives and achieve their retirement ambitions – this individual will be responsible for making sure all workplace communication, campaigns and educational activity is compelling, engaging and easy to understand.

Key Responsibilities include:

  • Leading teams to develop and deliver the channel audience plan to ensure a coherent and joined up story to the external market. Encouraging teams to design and create compelling and strategic campaigns, which support Aegon’s objectives and the brand story across channels. Providing coaching and mentoring to ensure continuous development within the communications leadership team.
  • Owning the external narrative for workplace within Aegon, ensuring a consistent messaging framework is cascaded. Developing an education strategy incorporating Pension Geeks and Member Communications.
  • Supporting the teams to deliver communication and education strategies to support commercial objectives. Delivering regulatory initiatives as a priority adhering to the timelines required.
  • Working closely with our proposition teams, customer insights team, data analytics and use customer panel to ensure all communications are targeted and tested to deliver a compelling story to market as to why Aegon has a differentiated offering and to support to good customer outcomes.
  • Working closely with the Proposition and Customer care senior leadership teams – you will be responsible for creating a joined-up marketing strategy for workplace to engage and drive awareness of Aegon’s evolving proposition with the Adviser, Employee Benefits Consultancy (EBC) and employer communities.
  • Producing regular governance reports for Aegon UK Boards and Committees to update on our strategy, progress and plans – including regular analysis on our KPI measures.
  • Regular reporting and presenting to Executive-level stakeholders to ensure they are clear on our ambition, progress and activity for our workplace and Master Trust scheme members. 

We’d love to hear from you if you have:

  • Strong leadership skills within a similar, relevant role.
  • Significant senior communications and strategic marketing experience, with proven track record of marketing ROI performance. Ideally, you will have a balance of creative and analytical marketing experience.
  • Strong understanding of the regulatory framework in UK financial services and the application to customer conduct and product governance.
  • Extensive understanding of the financial services sector and the associated customer demands and distribution dynamics.
  • Ability to interpret external and internal insights and industry best practice and translate this into actionable, cost effective, targeted campaigns.
  • Ability to interact with Executives and effectively influence strategic planning.
  • Strong business acumen and the ability to think with commercial flair.
  • Proven budget and supplier management.
  • Extensive understanding of marketing best practice principles and techniques in a multi-channel environment – including digital and traditional marketing techniques.

What’s in it for you?

  • We’re serious about your future and our enhanced pension scheme is now in place.  We ask you to contribute 3% of your salary to your pension and we’ll put in 9%.  If you decide to contribute more, we’ll match it up to a combined total of 20% of your salary (that’s 7% from you and 13% from us). 
  • A discretionary bonus, depending on personal and company performance.
  • Annual car allowance.
  • 38 days leave per year (including bank holidays, pro-rated for part-time).

We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our employees live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant and online GP appointments.  To find out more about what to expect at Aegon, visit our careers site.

Become a key player in our success story. Your journey starts here!

The legal bits

We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references.

This role falls in scope of the Certification Functions subject to the Senior Manager and Certification Regime, your ongoing employment is conditional upon you being deemed a fit and proper person and maintaining your certification.