Handle the initial processing and follow up of life and/or annuity claims.

Responsibilities

  • Respond to claims notices received from the Call Center or other sources.
  • Identify all policies held by the insured within multiple company admin systems.
  • Prepare new claim file in AWD system with information for the Examiner who will pay/deny the claim.
  • Monitor for requested information and send follow up letters on pending claims as needed.
  • Mail claim forms and correspondence to beneficiary or representative.
  • Handle escheat prep or other actions as needed.
  • Track production numbers.


Qualifications

  • High school diploma or equivalent
  • One year of claims or related processing experience
  • Good understanding of claims and insured search protocol
  • Research skills and attention to detail
  • Organizational skills
  • PC proficiency to handle high volume processing


Preferred Qualifications

  • Life and/or annuity claims experience


Working Conditions

  • Remote (Call Center) Environment

*Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.** 

Compensation:

The salary for this position generally ranges between $37,500-$43,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2.

Bonus Eligibility:

This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Disclaimer:
Beware of fake job offers!

We’ve been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:

  • We will never request personal information such as ID or payment for equipment upfront.

  • Official offers are sent via DocuSign following a verbal offer—not through text or email.


This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.