Intermediate Communications Specialist
Full Time
Communications
United States
Supports the technology team within Transamerica by developing, coordinating and executing internal communications that help employees understand business priorities, technology changes, organizational updates and key initiatives. Partners with stakeholders to clarify communication goals, audiences, timing and success measures, then creates clear, accessible content across channels including newsletters, email, intranet and SharePoint sites, presentations, Teams, surveys, event materials and other digital platforms. Supports communication planning, leader and manager messaging, employee engagement efforts and measurement to ensure communications are timely, accurate, inclusive and easy to understand.
Responsibilities
- Partners with internal departments early in the lifecycle of initiatives to understand business priorities, upcoming changes and potential employee impacts, and provides communication consultation.
- Analyzes business requirements and translates them into Web and SharePoint site content and structure; develops, configures, maintains and oversees departmental site content.
- Develops and implements communication and stakeholder engagement plans, identifies impacted audiences and tailors messaging to support awareness, readiness and adoption where appropriate.
- Researches subject matter and writes, edits and coordinates production of specialized and general employee communications, including feature articles, presentations, email messages and event materials, as well as external communications as needed; secures necessary approvals.
- Coordinates communication timing, sequencing and contributions across initiatives and complex projects, applying project management skills to meet demanding goals and deadlines.
- Ensures consistent messaging and storytelling across technology initiatives and maintains branding, grammar, voice, style and production standards for print and electronic communications.
- Works closely with program and service vendors, creative agency partners and internal graphic designers; supports copy writing, design and production for various communications.
- Distributes communication materials to employees and other audiences through traditional and digital channels, including email, newsletters, promotions, presentations and articles; administers email and survey tools.
- Establishes feedback mechanisms and develops and applies measurement tools to gauge employee understanding, communication effectiveness and results.
- Effectively applies fundamental concepts; works on assignments of moderate scope and complexity, with limited oversight; makes recommendations for changes to procedures, and performs varied work, requiring some originality or ingenuity.
Qualifications
- Bachelor’s degree in Communications or related area of study, or equivalent education/experience. Minimum of 2 years of experience in communications or related experience. Strong computer skills and software proficiency that includes Microsoft Office (Word, Excel, PowerPoint, Publisher and SharePoint). Ability to handle confidential information; strong oral and written communication and presentation skills; ability to interact effectively at all levels; excellent organizational and time management skills; ability to plan, coordinate and complete objectives; strong customer service skills, ability to manage competing priorities.
Preferred Qualifications
- Experience with AP style; HR experience; Program/Project Management experience
Working Conditions
- Office environment
This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.
AGT Hungary IT Services LLC (HUN entity)