The Business Systems Analyst team serves as liaisons between the business and IT to support the organizational goals and technology strategy. Primary areas of responsibility include business systems analysis, requirements elicitation, process improvement, stakeholder management, change management, and software implementation.

What You Will Do: 

  • Business Systems Analysis 

  • Define and document requirements for system functionality, performance, security, and internal controls; capture currentstate and futurestate processes for gap analysis, improvements, and training.  

  • Communicate effectively with internal and external teams to ensure successful delivery of functional requirements and solutions.  

  • Support technology evaluations, RFP processes, impact analysis, and feasibility studies; collaborate with vendors during selection and implementation; contribute to solution recommendations and business case development.  

  • Serve as the liaison between business units, technology teams, and support teams to understand needs and align solutions.  

  • Collaborate with peers across project management, process management, application management, and testing to share best practices and enhance Business System Analyst capabilities. 

  • Quality Assurance  

  • Develop and execute test cases for functional and regression testing, track defects and drive resolution.  

  • Coordinate user acceptance testing with business stakeholders.  

  • Ensure all documentation and deliverables meet established quality standards and acceptance criteria. 

  • Operational Support  

  • Preparation of application administration documents, end-user documentation, and application training to end-users.   

  • Assist in troubleshooting and resolution of issues.  

  • Utilize change management process to ensure modifications or upgrades are authorized, tested when applicable, approved, and implemented appropriately.  

  • Ensure proper application monitoring is in place and reviewed.   

  • Understanding risk and compliance controls and working with the compliance team to ensure controls are met and/or mitigated. 

  • Conforming with all regulations, policies, and work procedures. 

 

What You Will Need:  

Qualifications 

The successful candidate will have a bachelor’s degree in a related field or equivalent knowledge and a minimum related work experience of 5-7 years in the areas listed below.   

  • Proven experience in requirements gathering and documenting 

  • Experience with quality assurance and testing methodologies 

  • Strong business process analysis and mapping skills 

  • Knowledge of standard SDLC methodologies 

  • Excellent communication skills and stakeholder management 

  • Ability to accept and embrace change and manage through ambiguous situations. 

  • Demonstrates high work ethics, such as being proactive, accountable, and responsible 

  • High experience with MS Office products (Word, Excel, Visio, & PowerPoint) as well as SharePoint 

 

Preferred 

  • Financial Services and Insurance industry experience 

  • Experience with Data and Monitoring 

  • Experience with Agile development, Scrum, and DevOps 

  • Experience with cloud technologies 

  • Ability to explain technical requirements to developers and provide pseudocode. 

 

Working Conditions 

  • Hybrid office environment: 3 days in the office (Tuesday – Thursday). Relocation assistance will not be provided for this position. 

  • Limited travel may be required 

 

Compensation: 

 

The Salary for this position generally ranges between $85,000 - $100,000 annually/per hour. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. 

 

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.  

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

This is a hybrid position requiring three days in office per week in one of our hub locations (Cedar Rapids, IA or Philadelphia, PA). Relocation assistance will not be provided for this position.