Serve as a strategic subject matter expert for compensation and commission systems, driving alignment between business objectives and technology solutions. Conduct semiweekly commission cycles.

Responsibilities

  • Responsible for semi-weekly commission cycles, including ACH transmissions for field agents, for multiple providers in the U.S. including Puerto Rico, and Canada.

  • Oversee all commission system related data to include retrieving, logging, and loading electronic commissions into appropriate systems for processing and resolve system errors encountered during file loading.

  • Perform complex research using MS SQL queries to independently identify and resolve commission errors or inquiries.

  • Research and provide timely responses to debt rollup related inquiries for field agents and collection agencies through analysis of balances and roll up history and assist with debt reporting.

  • Conduct comprehensive balance reviews and perform cash flow analysis to assess long-term debt eligibility.

  • Develop test plans and oversee validation of system enhancements within the commission platform.

  • Execute advanced quality assurance audits on commission processes to detect discrepancies, resolve, conflicts, and mitigate potential risks.

  • Lead and collaborate in department projects as needed.

Qualifications

  • Bachelor's degree in accounting or business field, or equivalent experience

  • Three plus years of experience with commission systems or related system QA/testing

  • Knowledge of commissions processing, system rules, and agent debt processes

  • Analytical and problem-solving ability

  • Verbal and written communication skills

  • Ability to work under pressure of deadlines and outside of normal working hours

  • Decision-making and organizational skills

  • Strong MS Excel skills

  • Knowledge of MS SQL

Preferred Qualifications

  • Background in the insurance/financial services industry

Compensation

The salary for this position generally ranges between $56,000 - $66,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus of 7.5% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

Working Conditions 

  • This is a hybrid position requiring three days (Tuesday-Thursday) in office per week in one of our hub locations (Cedar Rapids, Baltimore, Philadelphia, or Denver). 
  • Relocation assistance will not be provided for this position

Disclaimer:

Beware of fake job offers!

We’ve been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:

  • We will never request personal information such as ID or payment for equipment upfront.
  • Official offers are sent via DocuSign following a verbal offer—not through text or email.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.